JetBlue Airlines Cancellation Policy

JetBlue Airlines Cancellation Policy

JetBlue Airlines’ Cancellation Policy depends on the destination, time, and fare type that you chose at the time of reservation. If you opt to cancel your ticket, there are several factors you should understand and follow to be a smart booker and save yourself from paying extra taxes applicable at your cancellation.

Eligibility criteria for refund under JetBlue Airlines’ Cancellation Policy.

  •  At JetBlue Airlines, you can cancel your ticket and claim a complete refund under the 24-hour cancellation policy.
  • You will receive a complete refund if you cancel within 24 hours of purchasing your ticket on JetBlue’s official website rather than any other website.
  • If you reserved your seat on JetBlue through a third party, some taxes will be deducted even after cancelling your flight within 24 hours.

Does JetBlue Airlines give a refund if I cancel my ticket after 24 hours?

If the cancellation was done after the 24-hour, you are still eligible for a refund. But now, there will be some charges deducted while processing your refund.

  • If your cancelled seats belong to a refundable ticket type, JetBlue will surely credit that refund to your account registered for that payment.
  • JetBlue is not liable to provide any refund to  Blue, Blue Plus, Blue Extra, and Mint as they are non-refundable ticket types.
  • JetBlue Airlines initiates a voucher card, JetBlue Travel Credit, instead of real money, which is available in your JetBlue account.
  • Once JetBlue Travel Credit is credited to your account, you can use it for making any reservation with JetBlue flights fo upto 12 months.

Different Cancellation Policies by JetBlue Airlines for refundable and non-refundable ticket types.

JetBlue Airlines follows different policies for refundable and non-refundable tickets. It gives more advantages for refundable tickets compared to non-refundable tickets.

Cancellation rules for a refundable ticket:

FeatureRefundable TicketNon-Refundable Ticket
Cancellation FeesNo fee — you can cancel anytime before departure.No fee, except for Blue Basic fares, which may have a cancellation fee.
Refund MethodFull refund to your original form of payment (credit/debit card, etc.).JetBlue Travel Credit (no cash refund).
Deadline to CancelMust cancel before the scheduled departure.Must cancel before departure to receive travel credit.
No-Show PolicyStill eligible for a refund even if you miss the flight.The entire ticket is forfeited if not canceled before departure.
Credit ValidityNot applicable.Travel credit is usually valid for 12 months from the ticketing date.

How much does Blue Basic charge for cancellations?

  • JetBlue Airlines’ cancellation policy has the strictest rules for Blue Basic tickets.
  • JetBlue Airlines’ Cancellation Policy does not allow its passengers to get a refund for Blue Basic Tickets if they cancel the ticket after 24 hours of booking.
  • Also, there will be a deduction in your refund amount for this ticket type.
  • $100 per person for flights within North America, Central America, or the Caribbean.
  • $200 per person for all other international routes.
  • The remaining amount will be issued as a JetBlue Travel Credit that can be used for future bookings with JetBlue Airlines.
  • Moreover, if you cancel a Blue Basic ticket through chat or over the phone, there will be an additional charge of $25 deducted from the remaining refund amount. So, it’s better to cancel this ticket online.
FeatureDetails
Cancellation Fees$100 for U.S./Caribbean/Central America, $200 for other routes
Refund MethodJetBlue Travel Credit (minus fee)
No-Show PolicyThe entire value is forfeited

How can I cancel my JetBlue flight online?

JetBlue flight tickets can be cancelled online.

Follow some easy steps and get your ticket cancelled:

  • Open your browser and enter www.jetblue.com
  • Hit log in and enter your confirmation code and your last name as mentioned in your ticket.
  • Find the ‘MyTrip’ option and select the reservation you want to cancel.
  • Hit ‘Cancel’ on the bottom right to confirm the cancellation.
  • Just after the cancellation, an email will be sent to your registered email address containing details of the refund amount and the charges deduction.

Can I cancel a JetBlue flight after check-in?

  • We do not recommend that you cancel your ticket after check-in unless you have emergency work.
  • Cancellation after check-in will result in issues and affect your Travel Credit Score.
  • Online: Use JetBlue’s Manage Trips page to try to cancel.
  • Mobile App: Low success rates for cancellations done via the JetBlue mobile app.
  • Customer service: Call or chat with JetBlue’s customer service if the online options don’t work.
  • JetBlue Airlines charges you a $25 nonrefundable fee per ticket.

Can JetBlue cancel my reservation without asking me?

A passenger’s ticket may be cancelled by JetBlue Airlines for several reasons:

  • Staffing shortages
  • Security issues
  • Flight maintenance, etc.
  • When the flight is canceled by JetBlue Airlines itself, there are several liberties a passenger can enjoy.
  • A new ticket can be booked within 5 days of the cancellation period by JetBlue Airlines, without any charges.
  • A complete refund, including baggage and other taxes, will be initiated to the original payment method.
  • Charges like meal vouchers, hotel accommodations, and transport fees can also be refunded.

Does JetBlue Airlines apply a penalty fee if I do not board my flight?

  • If a passenger finds out about not boarding the flight even after check-in, they need to contact customer care and cancel the booking.
  • If you do not do so and do not board the flight, then, as per JetBlue Airlines’ cancellation policy, you will have to pay $125, which will be deducted from your refund, or your next booking will be blocked.

For non-refundable tickets:

  • You lose all of the ticket’s value.
  • There is no travel credit or refund given.
  • This includes the most restrictive, Blue Basic.

For refundable tickets:

  • Even if you don’t show up, you can still receive a full refund to the original payment method, provided the fare is refundable.
  • You must verify whether you received the refund by checking your email or the original payment method before it can be executed.

Conclusion:

  • Depending on the fare, you may be able to keep the value as a travel credit in this manner.
  • Even if it’s only a few minutes before the trip date, you should always try to modify or cancel your reservation.
  • In case of any confusion or queries related to JetBlue Airlines’ Cancellation Policy, reach us at our 24*7 helpline number: 📞+1-855-956-2158 (English) or +52-800-953-1667 (Spanish)

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