If you are someone who likes comfort in budget while flying, then Southwest Airlines wouldn’t be new for you. This airline has a distinct name in the aviation industry because it offers more than what a passenger has paid for. Given its popularity, you must be well aware of its policy. One of the most important policies is about Southwest flight cancellation, because you know when a situation arises, you have to cancel your ticket. In such a case, you should be aware of whether there is any cancellation fee, and when and how you will get your refund. That’s why this blog is on the Southwest Airlines Flight Cancellation Policy .
According to Southwest Airlines’ cancellation policy, customers are not penalized if they decide to cancel their ticket at any point before departure. You will receive a complete refund, less a $75 administrative charge, though, if you cancel after 24 hours and no one else wishes to take the seat. You will get a complete refund, less a $150 cancellation charge if someone else takes your spot.
Fare Type | Refund Eligibility | Refund Method | Notes |
All Fares (within 24 hrs of booking) | Fully refundable | Original form of payment | No cancellation fee |
Wanna Get Away | Non-refundable after 24 hours | Future travel credit | Credit can be used for a future flight |
Wanna Get Away Plus | Non-refundable after 24 hours | Future travel credit | Credit value retained for future use |
Anytime | Refundable | Original form of payment or travel credit | Can choose refund or future flight credit |
Business Select | Refundable | Original form of payment or travel credit | Best option for flexibility and full refund |
Other than cancelling your Southwest flight ticket from the official website, you can use other methods as well. You can call your airline’s customer service team, or if you don’t get hold of them, then you can reach out to us anytime.
Southwest Airlines allows every passenger to cancel their flight ticket at least 10 minutes before their scheduled departure, but if you fail to do so, it will count as a no-show. Take note that no-show has penalties too. If you have a refundable ticket like a Business Select or Anytime fare, then your refund will get transformed into credit points.
You should be aware, though, that Southwest’s No-Show policy will take effect if you are a “No-Show,” meaning you do not cancel your Wanna Get Away ticket within that 10-minute window. In this instance, the money that was not spent on your reservation will regrettably be lost.
Ticket Type | Canceled Less Than 10 Minutes Before Departure | Refund/Credit Policy |
Business Select | Allowed | Full transferable flight credit is issued |
Anytime | Allowed | Full transferable flight credit is issued |
Wanna Get Away (Award Ticket) | Not Allowed | Forfeiture of reward points and taxes |
Wanna Get Away Plus (Award Ticket) | Not Allowed | Forfeiture of reward points and taxes |
If Southwest Airlines cancels your flight for any reason that is not in their control, then you will get two major options. Either you can cancel your ticket or change it accordingly. With the Flight change option, you can easily edit passengers’ info for Southwest Airlines. Here are the steps that you need to follow for this:
Southwest Airlines has the most generous cancellation policy without any doubt. The best part is that their travel credits don’t expire. So, if you want to cancel your flight ticket, just give us a call!
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