Singapore Airlines Manage Booking

Singapore Airlines now offers its customers the option to manage their flight bookings from anywhere at their convenience. From changing flights to upgrading services just at one click, the ‘Manage Booking’ option by Singapore Airlines Manage Booking will give you access to all the options that help you in managing your itinerary and give you a comfortable and relaxing journey.

How can I access Singapore Airlines’ “Manage Booking” option?

You must first log in to Singapore Airlines’ Official website at to manage your reservation.
Singapore Airlines allows its passengers to sign in with two different options.
Either you can sign with your booking reference number, or you can use your e-ticket number.
If you are signing in with your booking reference number, select that option and put your six-digit booking reference number and your last name as it is on your passport.
Your booking reference number is the 6-digit alphanumeric number mentioned on your flight ticket.
And if you are using the e-ticket number option, you need to put a 13-digit e-ticket number and your last name.
Your e-ticket number is a 13-digit number present in the email you received after booking the flight on Singapore Airlines.
After signing in, you can access all the options on the Singapore Airlines ‘Manage Booking’ menu.

What options are available through Singapore Airlines’ Manage Booking?

Singapore Airlines gives various options to its passengers to manage their flights.

Use these options and make your journey more fun.

View or change your itinerary.
Choose or switch seats
Make special meal requests.
Include more baggage.
Boost your cabin class.
Online check-in
Download the receipts and tickets.

How do I view my itinerary and modify my booking?

For this, you first have to log in to Singapore Airlines.
Just after login, you will see the option ‘Manage Booking’
You have to click on the option ‘View or modify your itinerary’ which is available on ‘Manage Booking’ menu.

Dates and times of flights
Airports of departure and arrival
Details of the booking class and fare
Details about travellers

Now, here you can select the option and make changes to your account.
Just mess around with the ‘date and time’ thing and you can push your trip forward, easy. Change up your destination, time or date by pushing that button.
They’re gonna tack some extra fees onto your ticket for any of those changes, because of course they do.
Pay that charge, and your ticket will be modified.
An email with all the modified details will be sent to your registered email address with Singapore Airlines.

How can I add more bags to my Singapore Airlines flight?

You must first log in to Singapore Airlines in order to add additional baggage.
Now you will be shown the option of ‘Manage booking’.
Go there and click, and choose the option to add extra baggage.
Here you will be shown the baggage load as per your flight fare, and it will also show you how much extra you can add.
You can add extra baggage as per your requirement.
By doing this, the money for that extra baggage will be added to your flight fare, which you have to pay at the time of confirmation.
After payment, a new upgraded ticket will be sent to your email address.

How do I upgrade my cabin class through Singapore Airlines’ manage booking?

Singapore Airlines gives its passengers the option to upgrade their cabin class.
For this, you need to go to the Singapore Airlines’ Manage booking option and click on the ‘Upgrade your Cabin Class’ option.
The option to upgrade will appear if your ticket fare qualifies as per the rules of Singapore Airlines.
Singapore Airlines only allows standard and flexi tickets to have an upgrade to their Cabin Class.
Singapore Airlines’ Manage booking option does not allow you to upgrade if your ticket is booked for multiple cities.
Also, it does not provide the option to upgrade Cabin Class for Value or Lite ticket types.

If you are eligible for upgrade, you can choose your desired cabin and pay the charges and your ticket will be upgraded.
You will also get an email for confirmation.

Does Singapore Airlines provide a last-minute upgrade?

Indeed. Singapore Airlines provides last-minute upgrades to its passengers through the ‘mySQupgrade’ program.
72 hours before the departure date, i.e. 3 days before, you will receive an email from Singapore Airlines regarding the ‘mySQupgrade’ program.
This email is sent to all the customers who booked a flight with Singapore Airlines.
If you need a last minute upgrade, you will need to go to your email and click on the link to the ‘mySQupgrade’ program.
After clicking, it will ask you to log in.
After logging in, you will see all the last-minute upgrades according to your ticket you purchased.
You can upgrade if you want and get your upgrade confirmed by paying for the upgraded fare.
A new confirmed ticket will be sent to your email.

Can we request a name change through the Singapore Airlines Manage Booking option?

You can request minor name corrections through the Singapore managed booking option, like spelling mistakes or inverted names.
But for major corrections, like surname change, you will need to contact Singapore Airlines customer care and submit any legal documents required for the change.
Passengers are allowed to make this request up to 24 hours before departure.
Singapore Airlines does not charge you for minor corrections.

How do I request food on Singapore Airlines?

You have to go to the Singapore Airlines website and log in, and select the ‘Manage Booking’ option.
From there, you have to go to ‘Request Meals’, and the menu of Singapore Airlines’ food and drinks opens.

(VGML, AVML, etc.) Vegetarian

Diabetes mellitus (DBML)

Free of gluten (GFML)

Kosher (KSML)

Halal (MOML)

Baby or Child Meals (BBML, CHML)

From there, you can choose by adding meals and drinks according to your requirements and pay the amount to confirm the request.
You have to make this request 24 hours in advance.

Can I request medical needs from Singapore Airlines Manage Booking?

Singapore Airlines makes this option available to you only when your ticket booking is confirmed.
After ticket confirmation, you need to open the Singapore Airlines Medical Assistance page and upload your medical needs and required documents.
Then you will have to go to the MEDIF Form and download the form. And fill it.
After re-checking the form, go to your email and send the filled form to: special_assistance@singaporeair.com.sg
You will have to request for Medical Assistance 48 hours in advance, only then Singapore Airlines will make this facility available to you.
If these 3 options are mentioned in your ticket, then we recommend that you directly contact the Singapore Airlines Customer Care team for this.

clearance from a doctor
Bringing medical supplies
Support for complex mobility

Types of Requests You Can Make for Medical Care:

Service	Requires MEDIF?	Advance Notice
Wheelchair assistance	❌No	48 hours preferred
Use of medical equipment (CPAP, POC)	✅Yes	48+ hours before flight
Additional oxygen in-flight	✅Yes	48+ hours and extra fees
Travel after surgery or with a condition	✅Yes	Case-by-case
Stretcher or incubator use	✅Yes	At least 2 weeks prior

What is the deadline for submitting a request via Singapore Airlines Manage Bookings?

Singapore Airlines has limitations for submitting a request or any services required.

Request Type	Deadline Before Departure
Special meals	At least 24 hours before departure
Special assistance	At least 48 hours before departure
Seat selection/change	Up to 1.5 hours before departure (varies)
Extra baggage purchase	Usually up to 4 hours before departure
Flight date/time change	Allowed until check-in, depending on fare type
KrisFlyer mileage upgrade	Depends on seat availability, ideally 24+ hours
MySQL upgrade (paid upgrade)	From 72 hours to 9 hours before departure
Online check-in	Opens 48 hours, closes 1.5 hours before

What should I do if I encounter issues managing my booking online?

Sometimes we make silly mistakes that we are not aware of. We are providing you with some mistakes and how you can fix those by making simple corrections.

Fixing minor corrections:

Problem	Possible Causes
Booking not found	Typo in reference or last name
Can’t change flight or add services	Fare restrictions or checked in already
Error during payment	Browser, card issue, or website error
Special services are not showing	Not available online or too close to the flight

2. By re-checking or using a different browser:

Verify the booking reference and last name spelling one more time.
Try a different browser or device, or clear the cache on your current one.
Make sure you’re not too close to departure or outside of the permitted time frame.
Try moving to a desktop if you’re on a mobile device.
If at all possible, cancel check-in to make adjustments.

3. Contact Support:

You can contact Singapore Airlines through:

Phone

Social Media

Live Chat

Have the following information on hand when contacting support:

Your six-character booking reference
Name of the passenger (exactly as on the ticket)
Details of the flight
A screenshot or detailed explanation of the issue.

Conclusion:

Certain modifications (such as flight rescheduling or upgrades) might not be accessible online after check-in is finished. We recommend that you contact our 24*7 live support 📞+1-855-956-2158 (English) or +52-800-953-1667 (Spanish).

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