United Airlines Cancellation Policy

United Airlines Cancellation Policy

United Airlines has cancellation policies depending on the time and type of the ticket reservation. Under United Airlines  24-hour cancellation Policy, any ticket cancelled is fully refundable, including taxes and baggage charges.

A frequent traveller should know these policies to save extra money on ticket bookings and cancellations.

Does United Airlines have a cancellation Policy?

Depending on the ticket category, United Airlines permits its customers to cancel their reservations to claim a refund.

  • United Airlines does not refund Basic Economy reservations unless you cancel the reservation before 24 hours (same day of booking).
  • Other than Basic Economy tickets, all tickets are eligible for a complete refund under United Airlines’ Cancellation Policy.
  • If you stick to the cancellation of your non-refundable flight ticket after 24 hours of the reservation, the deduction will be:
  • $200 for domestic
  • $400 in the case of an international flight.
  • If you cancel a United Airlines flight ticket on the same day of the booking and your flight departure was scheduled after at least 7 days, then you are eligible to get a full refund. 
  • If you have a reservation through MileagePlus, United Airlines will give you a refund based on the timing of cancellation and your membership status.

How do I cancel my United Airlines flight ticket?

United Airlines has multiple options to cancel a ticket.

Cancellation through the website:

where you need to go to cancel your ticket. Sign in and go to the ‘My Trip’ .Pick the reservation you want to cancel and hit the cancel option.

Cancellation over the phone:

Contact the United Airlines Help Desk to cancel the ticket at @+1-855-956-2158 (English) or +52-800-953-1667 (Spanish) and ask them to cancel.

Cancellation by installing the United Airlines app:

Install the United Airlines application on your phone.

Log in with your required credentials and choose your reservation to cancel.

Cancellation at the Airport:

You can visit the nearest Airport and find the United Airlines reservation Counter.

Tell their staff members to cancel your ticket.

Note: In every cancellation, a confirmation email will be sent to your email address registered with United Airlines.

What is United Airlines’ Cancellation Policy for Mileage Plus members?

United Airlines’ Cancellation Policy has different rules for its Mileage Plus members to receive a refund.

  • If an award ticket is cancelled before the flight’s scheduled departure, all MileagePlus members are eligible to get a refund of their miles without any charges deducted.
  • United flights and its partner airline award bookings are also eligible for a full refund if they make any changes before the departure time.
  • The original payment method is used for the reimbursement of any taxes and fees paid at the time of booking.
  • If you do not cancel your award ticket before departure and do not attend the flight, a $125 redeposit fee will be applied to return the miles to your account, regardless of your MileagePlus status.
ScenarioFeeNotes
Cancel the award ticket before departure$0Miles redeposited; taxes and fees refunded
No-show for award flight$125Fee applies to redeposit miles
Change award ticket before departure$0No fee; subject to availability and fare differences
Cancel Basic Economy ticket after 24 hoursNot permittedNon-refundable and non-changeable after a 24-hour window

Does United Airlines charge for making changes to an Award Ticket reservation?

United Airlines does charge for making changes to Award ticket reservations, but it totally depends on how soon you are making changes before the departure date and your Mileage Plus status.

The sooner you make changes, the lower the fee will be.

Membership LevelChange Fee (31+ Days Before Departure)Change Fee (0–30 Days Before Departure)No-Show Fee
General Member$0$125$125
Premier Silver$0$100$125
Premier Gold$0$75$125
Premier Platinum$0$50$125
Premier 1K$0$0$125

Refund under special conditions under the United Airlines Cancellation Policy.

The United Airlines Cancellation Policy does allow a refund under special conditions:

  • Passenger or immediate family member death.
  • Travel is hindered by a serious illness.
  • Obligations for jury duty.

If United Airlines cancels my ticket, will I receive a refund?

There can be multiple reasons for the cancellation of your reservation by United Airlines, like security or maintenance etc.

You have several privileges if United cancels your flight:

  • A complimentary rebooking on another flight, or
  • Total reimbursement, even for tickets that aren’t refundable.

How long does it take to get a refund from United Airlines?

United Airlines Cancellation Policy issues a refund according to the payment options that you have used for making the payment during reservation process.

Under United Airlines’ Cancellation Policy, refund for cancelling your international flights depends on the type of ticket, the destination you have selected, and the payment method that you have used at the time of reservation.

If you have used a Credit Card: It will take up to seven days to receive the refund in your registered bank account.

If you have used Cash or Check for making the reservation: United Airlines will take up to twenty business days to return the money.

For this, you will get mail in your Mailbox, or you can go to the nearest branch of your bank and check for the payment.

What happens to my ‘miles’ if I cancel an award ticket?

  • If you are a member of the United Airlines Mileage Plus account, you get many benefits and rewards, called ‘miles’.
  • Mileage Plus members are eligible for a refund even if they cancel their ticket 10 minutes before departure.
  • Other passengers are required to cancel the tickets either within 24 hours of reservation or seven days before departure to get a refund.
  • Mileage Plus members simply need to cancel their ticket by going into their United account, and United Airlines makes sure your miles are credited to your Mileage Plus account within 24-48 hours without the deduction of any applicable taxes and fees.

Conclusion:

  • United Airlines’ cancellation policy gives us very flexible and multiple options to cancel the ticket.
  • It also gives you a refund for non-refundable tickets if you cancel them within 24 hours.
  • It also offers very unique and consumer-friendly options for its Mileage Plus members.
  • In this article, we have given you all the information related to United Airlines’ cancellation policy.
  • But if you have any doubts or queries, then you can talk to the experts at United Airlines.
  • 📱To reach United: @+1-855-956-2158 (English) or +52-800-953-1667 (Spanish) and ask them to cancel.

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